Returns, Refunds & Exchange
At Modanaire, every piece is carefully prepared before it reaches you. If you experience an issue with your order, we are here to assist.
Returns
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
To request a return, kindly share:
Your order number
Clear photos of the product and packaging
Once your request is reviewed and approved, we will guide you through the return process.
Exchanges
We offer exchanges in case of size issues or product defects, subject to product availability.
Exchange requests must be made within 48 hours of delivery, and the item must be:
Unused and unwashed
In original condition and packaging
With all tags intact
If the requested size or product is unavailable, we may offer a refund or store credit.
Refunds
Once the returned item is received and inspected, eligible refunds will be processed.
Refunds will be issued to the original payment method used during checkout. Processing times may vary depending on your bank or payment provider.
Non-Returnable Items
The following items may not be eligible for return or exchange:
Items purchased during special sales or promotional offers
Products damaged due to improper use or handling
Items that have been worn, washed, or altered
Support
For any return, refund, or exchange related queries, please contact us:
WhatsApp: 8867138910
You may also send us a request through the Contact section on our website